Case Study: Chesapeake General Hospital
Chesapeake General Hospital brings outpatient order management online"I was certain the process could be dramatically and cost effectively improved by utilizing technology to create audit trails and paperless workflow solutions"
Cathy Cantrell
Director of Patient Access Services
Chesapeake General
Name and Location
Chesapeake General Hospital
Chesapeake, Virginia
Customer Overview
Chesapeake General Hospital is a 310-bed, acute care facility that performs more than 12,000 outpatient procedures each month.
Focus
Order Management
Issue
Effectively managing large volume of orders.
Solution
Covisint
Results
- Increased patient satisfaction
- 13 percent increase in provider satisfaction
- 100 percent decrease in lost orders
- Greater staff efficiency
