Case Study: WakeMed Health & Hospitals
WakeMed Reduces Length of Stay by 1.35 Days - Uses Covisint's Discharge Planning, Utilization Review and Prior Authorization solution"The patient's transition from acute to post-acute care is smoother. Most importantly, we now communicate more efficiently with payers and post-acute care facilities, which positively impacts our patient's experience."
Charlotte Terwilliger
Manager of Case Management,
WakeMed Health and Hospitals
Name and Location
WakeMed Health & Hospitals
Raleigh, North Carolina
Customer Overview
WakeMed is a 752-bed network of medical centers, ambulatory care centers and outpatient facilities.
Focus
Case Management and Discharge Planning
Issue
WakeMed was seeking an innovative approach to improve communications with payers and post-acute care facilities.
Solution
Covisint
Results
WakeMed's commitment to provide quality case management coupled with Covisint's solution helped to reduce average length of stay by 1.35 days for patients discharged to extended care facilities.
